Contact / Frequently asked questions
Find all frequently asked questions and contact options to get in touch with us here.
About us
Who are we?
All in Interior BV is a dynamic young innovative company established in 2022 that specializes in supplying stylish and high-quality furniture collections and interior decorations.
Our team consists of passionate interior designers and furniture makers who strive for perfection in every detail. With a wide range of products, from modern to classic designs, we help our customers transform their living spaces into dream homes.
Do you have a showroom/where are you located?
Our head office is located in Loosdrecht. Here is a small advice showroom, where we can advise you free of charge by appointment only .
How can I contact you?
You can reach us via our LiveChat, WhatsApp by email at info@allininterior.nl , or by telephone at +31 085 060 55 64.
Shipping & Delivery
What are your shipping costs?
We offer free standard shipping for orders over €150. For orders under this amount there will be an additional €7.25 order fee.
Standard shipping means for furniture, delivered on a pallet. If you require installation and premium service, there will be an additional charge of €87.50 inc. VAT. Additional charge for floors.
When making the White Glove Delivery, you will be contacted personally to make a delivery appointment.
White Glove Delivery is included with orders of €5000+.
What are the delivery times?
Delivery time varies by product and stock status. We generally aim to deliver orders within 2 to 7 working days. This is due to the turnover rate of our industry and/or the possible premium assembly service where we unfortunately have a lack of staff and are dependent on external warehouses.
For specific information about the delivery time of a product, please consult the product page or contact our customer service.
How does your returns policy work?
Customers have the right to cancel their order up to 14 days after receipt without giving any reason. Customers can use the contact form or send an email to info@allininterior.nl to cancel or return an order. The costs for return shipment are borne by the customer.
White Glove Delivery (Click & Done)
How does White Glove Service work?
A new interior is not an everyday purchase! That's why we have our White Glove Service. We believe that your interior deserves a special experience and should not be a "standard" webshop package.
The complete experience of "Klik & Klaar" is absolutely what makes us unique in the online market!
When placing your order, select the White Glove Service option and we will then make an appointment with you by telephone to discuss all the details and placement date. We will take over the rest!
Our specialized installation team will then not only deliver the items, but also take care of installation in the location of your choice and any installation! Of course, we will also take all the waste with us and you can immediately enjoy your new interior.
Actually as it should be, we think ;)
How much does White Glove Delivery cost?
An important question of course, the service starts from €87.50 inc. VAT. For an order of €5000, no costs will be charged (which is nice!).
All prices are fixed in advance and therefore without fine print or subsequent calculation!
The exact prices are visible at checkout.
There are a number of additional costs, for example floors. We have provided a complete overview below.
Who will deliver/assemble at White Glove Service?
We always make deliveries ourselves or with a reliable partner with whom we have been working for years. Our standards for delivery drivers are very high, all delivery drivers have taken courses in assembly and delivery. Cleanliness, safety and caution are our top priorities!
Overige vragen
Ik heb een klacht
Uiteraard erg vervelend dat u een klacht heeft over ons/onze producten. Wij willen u graag een gepaste oplossing bieden, hiervoor kunt u mailen naar info@allininterior.nl
Onze medewerkers van de klachtenafdeling zullen uw klacht bekijken en proberen naar ieders tevredenheid de klacht op te lossen. Na ontvangst van uw klacht krijgt u een bevestiging, deze zal binnen 14 dagen na ontvangst uiterlijk in behandeling worden genomen.
Mocht u dit niet op prijs stellen, dan kunt u ook altijd contact op nemen met de afdeling bemiddeling van Stichting Webshop Keurmerk waar wij bij zijn aangesloten. Zij zullen dan bemiddelenhttps://www.keurmerk.info/nl/consumenten/klacht/
Vanaf 15 februari 2016 is het voor consumenten in de EU ook mogelijk om klachten aan te melden via het ODR platform van de Europese Commissie. Dit ODR platform is te vinden op (http://ec.europa.eu/odr.) Wanneer de klacht nog niet elders in behandeling is dan staat het u vrij om de klacht te deponeren via het platform van de Europese Unie.
